Secretarial &
administrative work
Your business deserves the best service!
Efficient support for your company: Our experienced team is at your side across all industries and with expertise. We relieve you of administrative tasks, support projects, and take care of customer service – so that you can concentrate on your core business.
Rely on a seasoned team of specialists and academics and use our industry knowledge to advance your company. Our range of services includes clerical work and support for product development, product launch, customer service, and all administrative tasks – across all industries and regardless of project size.
Expertise that takes the pressure off
Your customers expect professional communication and smooth processes. Our well-coordinated team brings the expertise, process knowledge, and experience to support you exactly where you need it. Whether it’s detailed tasks or large-scale projects, we work efficiently, in a structured way, and with a clear focus on your customers.
Communication
Phone calls, e-mails, live chats, or queries – we handle the communication professionally and service-oriented.
Invoicing & Dunning
Writing offers, creating invoices, checking incoming payments, and, if necessary, sending friendly reminders – on time and reliably.
Appointment Coordination
We coordinate appointments, keep an eye on deadlines, and ensure that nothing is missed – even with complex processes.
Administrative Services
Whether orders, document verification, or data maintenance – we process all transactions in a structured manner and exactly according to your specifications.
Assistance
Travel planning, correspondence, meeting preparation – we relieve you in your daily business and keep your back free.
Office Organization
We support the organization of everyday office life – from filing to document management to clear workflows.
Administrative Services
CRM & Customer Care
Customer service along the entire customer journey
Service Operations Management
Streamlining of your customer service processes
First- & Second-Level-Support
Solutions for technical and product-related inquiries
Live Chat Support
Direct support for your website visitors in real time
Your customers in focus
Great customer service is the foundation to long-term success. We support you in looking after your customers – by telephone, e-mail, or live chat. Whether orders, complaints, or general inquiries – our trained employees are available to your customers in a friendly and competent manner.
Financial Administration
Financial Administration
Monthly, quarterly, or annual posting of your receipts
Digital Document Archive
Well-structured document storage for quick access.
Payroll accounting
Creation and dispatch of all relevant documents
Payment processing
On-time processing of your payments
Keeping your numbers in top shape
Clean bookkeeping forms the foundation for entrepreneurial success. We support you with ongoing bookkeeping, payroll accounting, and payment processing – reliably, punctually, and clearly.
Our accounting services are carried out in accordance with the requirements of the Tax Advisory Act (§ 6 nos. 3 and 4).
Our other services
Telephone service
Personal and individual call answering
Workspace
Flexible spaces tailored to your business